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Vendor Research Associate - Third Party Oversight

J.P. Morgan

Publicado hace 16 días
No especificado
Tipo de puesto:

Office of the General Counsel (OGC) supports the Legal department's delivery of legal services through an application of Legal and other professional disciplines. Legal Third Party Oversight (TPO) is a division within the Office of the General Counsel that provides oversight of, and manages the relationships with, outside counsel engaged by JPMC.   The primary role of the TPO Research Associate is to pull available public information on Outside Counsel to evaluate the reputational risk of the firms.  The candidate will also be responsible for monitoring outside counsel’s customer complaints and use of sub-contractors. The Research Associate will work closely with the Legal Department and other internal key stakeholders to resolve escalated issues pertaining to their research work.




  • Maintain and upload research information on Outside Counsel to appropriate Legal TPO sites, databases and applications
  • Monitor the Legal TPO Third Party Service Party database and handle outside counsel sub-contractor inquiries in an appropriate manner, escalating to key stakeholders as needed.
  • Monitor Outside Counsel customer complaints and complete required complaints tracker, escalating to key stakeholders as needed.
  • Provide dedicated support for consistent and accurate completion of all TPO templates and documentation required for the communications process
  • Create or enhance department procedures/processes, and facilitate meetings necessary for achieving department objectives
  • Work closely with direct manager and extended team to strategize and spearhead overall program initiatives and support various operational issues related to TPO functions
  • Professionally manage confidential and sensitive matters while adhering to documentation and audit requirements
  • Cross train across the TPO team in order to readily participate in on-going selective projects and perform other tasks related to the comprehensive law firm oversight program


  • Strong analytical, reasoning, and pattern recognition skills with the ability to identify items that may require escalation and special handling
  • Strong organizational skills with the ability to handle multiple tasks and projects independently, follow tight deadlines, and prioritize work
  • Outstanding attention to detail and the ability to manage in a fast-paced environment that is impacted by not only internal policy changes, but also changes presented by regulators
  • High degree of flexibility and adaptability when dealing with fluctuating requirements and new processes
  • Highly proficient in Microsoft Office
  • Must work comfortably and professionally with attorneys, senior management, across several lines of business, and various TPO teams
  • Proactively improve support services by building upon best practice and tools
  • Must be a self-motivator and be able to work with minimal direction
  • Attorney experience not needed for this role



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Salario bruto pretendido
¡Te postulaste con éxito!