Let's start by saying this: forget everything you know about Customer Support. At 5CA we like to do everything a little bit differently. A little bit geekier. A little bit more our own way. Can you help us provide our clients with the best customer support they have ever seen?
The client that needs you is a successful company in the field of logistics and deliveries of high-end desk chairs. In this position, your main objective is to help customers who have used our clients' services, and who now need help with the delivery of goods that were purchased online. You do this by mostly answering emails and providing chat support.
Before you even start, we will make sure that you get a complete, and detailed training, to get you started on your way. After that, you'll have your Project Lead to help you do your job well, and your Team Lead will be there to make sure you are comfortable and happy in your job.