REFERENCIA SALARIAL Descubrí cuánto gana un business analyst VER MÁS

Publicado:

Publicado hace 26 días

Salario

No especificado

Tipo de puesto:

Cognizant is a global leader in professional services dedicated to the transformation of operational and technological models in the Digital Era.

 

We are looking for qualified talent to join our team and work as an Service Desk Analyst

 

Service Desk Analyst

 

Tasks:

• Respond to questions from all emails and callers.

• Become familiar with each client and their respective applications.

• Learn fundamental operations of commonly used software, hardware, and other equipment.

• Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software.

• Become familiar with helpdesk policies and services.

• Become familiar with the Systems, Network, Database, Desktop Engineers, programmers, developers, and each team in the IT Department.

• Other duties as assigned by the Service Manager.

 

Skills:

Spanish, English and Portugues Advanced

1/3 year of experience working as L1 support desk analyst / Field Support

ITIL methodology (Nice to Have)

Service Desk methodology

Interpersonal Skills

Communication skills

 

Ubicación: Almagro, CABA

Turnos: 5 días en la semana. (Horario full time)

 

Benefits!

* OSDE

* Annual Bonus

* Megatlon and CUI

* Snacks and coffee machines

* Carrear development!!

 

 

 

El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Bumeran sea responsable por ello.
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Cognizant Technology Solutions
Industria
Informática / Tecnología
Descripción
Cognizant is a leader provider of information technology, consulting and business process outsourcing services. Headquartered in New Jersey, Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce
Ubicación
Capital Federal, Buenos Aires