Salesforce Consultant (Inglés Avanzado) - Munro

IT Resources

Lugar de Trabajo:


Publicado hace 84 días


No especificado

Tipo de puesto:

IT Resources is looking for Salesforce Consultant to join a team of important lab 


Tasks/ Responsibilities:

  • Clearly articulates and documents business requirements- Assesses the risks of various solutions and assist business in prioritizing competing demands
  • Manages ongoing relationship with business partnering to drive satisfaction with IT services
  • Supports the change management process- Support the introduction and deployment of standard solutions to new markets
  • Assist with analyzing & testing regular updates from the vendor (Salesforce releases) and communicate changes to the IT and Business Capability Lead
  • Engages with knowledge workers to incorporate usability and user interface needs when designing systems
  • Proactively resolves customer satisfaction issues- Manages relationships, and monitors vendor performance against SLAs
  • Ensure continuous knowledge transfers to the Level-1 (Global Service Desk) and Level-2 Support 


  • Academic Background IT degree or related (graduated is a plus).
  • At least 5 years of experience in consulting or development or operations (Level 2 or Level 3 support)
  • Project Management expertise both Waterfall and Agile Scrum is a plus
  • Experience in Veeva CRM, Salesforce Service Cloud is a plus
  • Advanced level of English. 

We provide:

  • Full time employment contract with IT Resources.
  • First class Medical coverage.
  • Lunch service in company
  • English courses in-company.
  • Discounts in education centers, gyms, bars, restaurants, bookstores, travel agencies, etc. 

Workplace: Munro

Workday: Monday to Friday from 9 to 18hs



¡Join to IT Resources!

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¡Te postulaste con éxito!