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Publicado hace 38 días

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Thanks for your interest in working at Cognizant. Below you will find the description for this job opportunity.
 
React Apps Support
 
Requirements
 
• Experience with React, JSX, Adobe Experience Management and Progressive Web APP (PWA) development
• Knowledge of a version controller (eg GITHub)
• AWS knowledge
• Knowledge in SonarQube
• ITIL Methodology
• Probably will work on an on-call basis
• Graduated in Database, Computer Engineering, Information Systems, Computer Science, and similar areas
• Upper-intermediate / Advanced English
• Portuguese is a plus
 
Responsibilities
 
• Communication with users in the local language (as needed) to collect / clarify the data needed to resolve the ticket.
• Very good communication and customer interface skills.
• Work with the offshore teams in India to ensure that the resolution of incident / service requests is managed in the SLA.
• Reporting to the Regional Service Delivery Manager in Latin America.
• Ensure that the process / guidelines established in accordance with the support process are strictly followed.
 
Location: Buenos Aires
 
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