Ingeniero de Wireless con dominio de inglés - CABA

CONA CONSULTORES EN RRHH

Publicado:

Publicado hace 32 días

Salario

No especificado

Tipo de puesto:

Cona Consultores is looking for talents to work as Wireless Engineer with English knowledge in an important telecommunication company. 

Key Activities and Responsibilities:

·         Support ticket tracking and resolution.

·         Create and respond to support tickets submitted by customers in accordance with the SLA.

·         Proactively update support tickets and communicate issue status to applicable customer.

·         Have good customer service skills and solve technical problems in E2E manner.

·         Updating support documents and knowledge base so customers can try to fix problems themselves.

·         Work well across all departments, including Customer Support, Product Management, Engineering and Sales.

·         Identify customers concerns and critical problems based on customer interaction;

·         On-call duty.

 

Required Skills and Aptitudes:

·         Excellent soft skills - ability to interact with clients

·         Strong communication and presentation skills

·         Strong customer management skills

·         Ability to work independently

·         Positive, energetic personality with a drive to succeed

·         Self-learning oriented attitude

 

Desired Qualifications:

·         Graduated or in the last year of Telecommunications/Electronic Engineer

·         Experience in Telecom industry (Nice To Have)

·         Familiar with GSM BSS, WCDMA RAN, LTE eRAN will be a plus

·         Basic Knowledge of Wireless Product and Network planning and optimization;

·         Basic Knowledge BTS,BSC, eNodeB, installation, operation and maintenance;

·         Basic knowledge of IP network and OSS;

·         Basic knowledge on Wireless network Design and planning concepts;

·         More than 1 year work experience in system Carrier or telecommunication will have priority

·         Proficiency in English

 

Full time

Puerto Madero

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La empresa dio por finalizado este aviso.
¡Te postulaste con éxito!