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Help Desk - Ingles Avanzado (Munro)

IT Resources

Lugar de Trabajo:
Publicado hace 20 días
No especificado
Tipo de puesto:

IT Resources is looking for a Help Desk to join a team of an important lab.


Tasks/ Responsibilities:

  • Carry out maintenance, optimization, innovation and first and second level support for the implemented and / or assigned solutions.
  • Solving system problems.
  • Stay in touch with the provider, IT system leaders, infrastructure and other interested parts.
  • Plan and manage system maintenance.
  • Determinate the documentation requirements and produce the necessary documentation to support the baseline and project activities.
  • Monitoring of the process and compliance of the tool.
  • Suggest improvements in the process and the tools implemented, and support the continuous improvement of the processes.



  • At least two years of experience in similar positions.
  • Solid IT technology to be able to implement and troubleshoot complex systems.
  • Have knowledge in Oracle PL/SQL or DBA.
  • Advanced English level.
  • We guide the search for a graduated or student in the field of computer science or related.


Desirable Requirements:

  • Knowledge about good software design and architecture.
  • Experience in GxP software environment, ideally Pharmacovigilance IT systems like ArisGlobal, Oracle ARGUS or equivalent.


We provide:

  • Full time employment contract with IT Resources.
  • First class Medical coverage.
  • Homeoffice.
  • Lunch service in company.
  • English courses in-company.
  • Discounts in education centers, gyms, bars, restaurants, bookstores, travel agencies, etc.



Workplace: Munro                         

Workday: Monday to Friday from 7 am at 4 pm or 11 am at 8 pm




¡Join to IT Resources!


El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Bumeran sea responsable por ello.
Salario bruto pretendido
¡Te postulaste con éxito!