Are you energized by providing outstanding customer service and quality to our valued and high priority business clients? Do you want to work for a company that offers clients ground-breaking digital solutions? Are you currently working in a customer service or retail position and feel your skills and talents are being under-utilized?
We’re seeking a Customer Support Agent, based in our Argentina office. In this role, you will be part of PayU Operations team which provides support services for clients in LATAM.
Sound interesting? Here are some specifics:
. Solve the requirements and requests assigned and received
. Detect and troubleshoot application errors, with different areas and levels of the organization that require support
. Escalate incidents to other teams
. Answering tickets and chats
. Answering calls
What you will need to succeed:
. English advanced customer management and financial banking knowledge
. Verbal and written fluency in the Spanish language
. Customer service aptitude and attitude
. Have a sense of teamwork
. Resilience, work on pressure, emotional balance
. Excellent diction and logical reasoning
. Technical level in information systems or related careers professional requirements
What will make you stand out:
. Degree or certification in computer science or commercial areas
. Previous work experience in similar área or contact center
. Strong problem-solving skills
What’s in it for you?
. Competitive global pay and benefits
. Opportunities to build valuable skills and grow your career
. Diverse, global team with colleagues around the world
What it’s like here:
PayU is a fintech company that provides payment technology to online merchants. The company was founded in 2002 and is headquartered in Hoofddorp, Netherlands. It allows online businesses to accept and process payments through payment methods that can be integrated with web and mobile applications.
Being on the PayU team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity and finding ways to make things work. It means thriving as part of a diverse global team of over 350 people committed to making transactions better. Sound like you? Apply now!