We are a high-end fashion company looking for a full-time customer service person to join our amazing team! (8 hours a day 9am-5pm EST) Hourly Rate is $271 - 300 ARS/hour ($4.5 - 5 usd/hour).
This isn’t just your basic customer service job but more of a creative customer experience. You will be helping with roles like speaking to fashion influencers, commenting on customer photos. This is Customer Support via emails and Social Media, with research assignments & other tasks sometimes thrown in. You will always be improving & learning
We need a hardworking & proactive individual who can think on their own. You must be passionate about giving the best customer experience, as we here believe it is the foundation of a great company. People stay lifelong customers because of what you do and that’s why your role is so important.
Have experience in customer service setting or a similar customer success job.
Friendly and professional approach.
Need to have perfect English (including spoken).
Must understand American & UK culture to know how to respond.
Use Instagram often or understand very well how to use it.
Very preferred :
That you know and understand fashion influencers out there.
Have an iPhone to record instagram stories.
The task related to this job is
Knowledge in the following apps/platform - not required, but a huge PLUS