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Help desk support

S&P Capital IQ
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Help desk support

S&P Capital IQ

Publicado 01 de septiembre de 2010
Puesto Help desk support
Área Tecnologia / Sistemas
Tipo de puesto Full-time
Sexo Mujer
Vacantes 1
Salario No especificado
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The Role:

 

The IT manager in Argentina is looking to recruit a 1st/2nd line Support Technician to work on a busy helpdesk. It is essential that you have excellent customer service skills, can work calmly under pressure and have some previous Helpdesk experience.

Ideally you will have knowledge of Windows Server & Workstation, MS Exchange, Backup technologies, Firewall technologies and Anti Virus technologies.

The role will involve delivering technical support to the rapidly increasing client base. You will be responsible for providing support primarily over the telephone, and through using remote administration tools.

This will include identifying client's problems, logging calls and trying to provide a first time fix.

  

Required Skills

 

Advanced english

IT-related students are preferred

Argentina
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