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Trabaja en Capital IQ
Help desk support
| Publicado |
01 de septiembre de 2010 |
| País / Ciudad |
Argentina, Capital Federal, Micro Centro |
| Área |
Tecnologia / Sistemas |
| Tipo de puesto |
Full-time |
| Sexo |
Mujer |
| Vacantes |
1 |
| Salario |
No especificado
|
The Role:
The IT
manager in Argentina is looking to recruit a 1st/2nd line Support Technician to
work on a busy helpdesk. It is essential that you have excellent customer
service skills, can work calmly under pressure and have some previous Helpdesk
experience.
Ideally you
will have knowledge of Windows Server & Workstation, MS Exchange, Backup
technologies, Firewall technologies and Anti Virus technologies.
The role
will involve delivering technical support to the rapidly increasing client
base. You will be responsible for providing support primarily over the
telephone, and through using remote administration tools.
This will
include identifying client's problems, logging calls and trying to provide a
first time fix.
Required Skills
Advanced english
IT-related students are preferred
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Capital IQ provides a data and software platform which enables investment, advisory and corporate professionals to efficiently make more intelligent business decisions. Our products integrate public and private market information with software applications for research, analysis, idea generation, workflow management, and relationship development. Clients use these products to generate new business, reduce costs and increase productivity. Capital IQ is a division of Standard & Poor?s, the world?s foremost provider of independent credit ratings, indices, risk evaluation, investment research, data and valuations.
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