• Todo el país
  • Buenos Aires
  • Capital Federal
  • Catamarca
  • Chaco
  • Chubut
  • Corrientes
  • Córdoba
  • Entre Ríos
  • Formosa
  • Jujuy
  • La Pampa
  • La Rioja
  • Mendoza
  • Misiones
  • Neuquén
  • Río Negro
  • Salta
  • San Juan
  • San Luis
  • Santa Cruz
  • Santa Fe
  • Santiago del Estero
  • Tierra del Fuego
  • Tucumán

Customer Service Agent

Alorica

Lugar de Trabajo:
Publicado:
Publicado hace 15 días
Salario
No especificado
Tipo de puesto:

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and collections, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

 

Job Summary

 

Your mission is to offer customer support through phone, email or online chat to customers who have questions, concerns or confusion around a particular product or service.

You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need to apply.

 

Key Responsibilities

  • Talk to customers over the phone, email, online chat or social media to resolve their questions or concerns.
  • Maintain and update customer information as necessary.
  • Troubleshoot and communicate technical answers clearly and concisely.
  • Take accountability for and resolve all customer issues and follow up when appropriate.

 

Qualifications

  • High School Diploma.
  • Advanced English communications skills, both oral and written.
  • Ability to multi-task and use online resources.
  • Strong problem solving and decision making skills.
  • Comfortable in a fast-paced, dynamic environment.

 

Location: Position based in either Buenos Aires or Cordoba.

 

TAKE THE NEXT STEP

 

Let’s make lives better. Let’s defy the status quo. And let’s go beyond thinking outside the box – and decide to obliterate the box instead.

You ready? Let’s do this.

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